Contact Information

Tel: 01204523339

Company Charges

All of our charges are 100% transparent, there are no hidden costs and we provide a total breakdown of all work.

Charges on materials:
All materials used by Jackson Services Maintenance Ltd will be charged at list price or cost plus 20%.
The 20% charge is due to restocking and administration charges.
All material charges over £75 will be agreed with the customer before installation.

By contracting Jackson Services Maintenance Ltd, you agree that all materials remain our property until paid for in full, until this time, we retain right of title and maintain a warrant of entry to the premises to reclaim such goods at the companies discretion 

All work that has been carried out will be paid in full to the engineer/installer at the jobs completion by either, cash or cheque with guarantee card. Non account customers who do not pay on completion are also subject to a 15% surcharge to cover extra admin costs

Appliance repairs are carried out at a fixed price which includes fault diagnosis and labour for the repair, should the parts cost be prohibitive for repair, or the customer requests that a repair is not carried out, the fixed price call out will still be payable in full. There is a minimum charge of 1 hour on all jobs with 30 minute sections there after, unless a quoted fixed price has been agreed such as full bathroom, installation and central heating system etc.

All prices are exclusive materials and vat.
After 5pm weekdays and 9am - 1pm Saturdays, rate is x 1.5. Saturday after 1pm, Sundays and Bank holidays will be charged at x 2 normal rate.

Guarantees & Service Levels

At Jackson Services Maintenance Ltd we strive to maintain a high level of customer service and satisfaction and have full confidence in the work we do for you and the team we employ to do it, any problems that may occur, whether it be during the job or after completion, please do not hesitate to contact us.

Your problem will be dealt with as our priority.

All materials used carry a 12 month manufacturer’s guarantee.
All new installations carry a 12 month guarantee. All repairs carry a 3 month guarantee unless otherwise stated  ( e.g. temporary repairs )

Quotes may be chargeable at the companies discretion, when the customers place work orders with Jackson Services Maintenance Ltd quotes that are chargeable are completely refunded.